Shipping Policy

HOW MUCH DOES SHIPPING COST?

We offer expedited shipping for a flat rate of €4.99. Or express shipping for €7.99 per order. If the total amount of your order exceeds EUR 45, shipping is free.

CAN I CHANGE OR CANCEL MY ORDER?

If you would like to make changes to your order, please contact us at support@Hpguagua.com by 3 p.m. PST. We will not be able to make changes after this time.

WILL I RECEIVE A TRACKING NUMBER?

Once your order has shipped, an email will be sent

If you do not receive it, please email support@Hpguagua.com

All orders require a signature upon receipt. Make sure the address provided can be reached during business hours.

WHICH COURIER DO YOU USE?

Hpguagua.com uses FEDEX, USPS and DHL

IS A SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of the goods. Please ensure that you or someone else is available to receive the package.